When you place an order ALL SALES ARE FINAL unless your are sent the wrong item or an item is missing. we are a small business so we are going to make mistakes. to exchange your item(s) please email [email protected] with your name, order number, and reason for exchange. you will be shipped out the correct item free of charge once you have completed the steps above. We don't accept returns on handmade/custom-made such as lipgloss, lash serum, hair growth oil etc due to covid-19. All other items we will glady return for you! to return your item(s) you will do the same steps but you will also show proof of invoice. You will only be refunded if you do these steps. Refunds will take 2-10 days to show up in your bank as a credit
